Returns & Exchanges
We want you to love your glow, but if you are not completely satisfied with your DIBS Beauty purchase, we offer easy returns and exchanges within 30 days of delivery. Please ensure items are gently used or in their original condition to qualify for a full refund to your original payment method.
Start Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to initiate the process.
Choose Your Option
Select whether you would like to exchange your product for a different shade, receive store credit, or get a full refund.
Print & Pack
Download your prepaid shipping label, securely pack your items in the original box, and drop it off at any authorized carrier location.
Get Refunded
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing